SHIPPING POLICY

House of Starseed offers domestic and international shipping for selected items purchased either in person at our Marrakech location or through direct enquiry (including Instagram and email).

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Orders are confirmed via written agreement and invoice prior to dispatch.

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Shipping costs, delivery estimates and available carrier options will be confirmed before payment.

 

All shipping fees, customs duties and import taxes are the responsibility of the purchaser unless otherwise agreed in writing.

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Delivery timelines are estimates only and may vary depending on destination, customs clearance and carrier services.

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Risk of loss or damage transfers to the purchaser once goods are handed to the shipping provider.

We are not responsible for delays caused by customs processes, carrier disruption or circumstances beyond our control.

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For shipping enquiries, please contact us directly.

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Delivery timelines are estimates only and may vary depending on destination, customs clearance and carrier services.

​

Risk of loss or damage transfers to the purchaser once goods are handed to the shipping provider.

We are not responsible for delays caused by customs processes, carrier disruption or circumstances beyond our control.

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For shipping enquiries, please contact us directly at hello@houseofstarseed.com.